Return & Exchange Policy

Dear valuable customer,

Take note of our return & exchange policy, below are the instructions and return delivery fees will not be reimbursed. The whole process will take about 14 days for you to receive your exchange item/ refund.

Return:

Returns are eligible within 14 days from date of purchase. We only accept return of products that are non-washed, non-worned & unaltered. Before any return, do contact us on instagram @_thestatementco_ or drop us an email at moralestatement@gmail.com for cases such as defects.

Exchange: 

Exchange are only eligible for products that are:

1. Bought in the wrong size (indicate the new size)
2. Presence of defects (torn fabric, cuts, unremovable stains)

For exchange due to defects, do insert an image/ email us at hello@moralestatement.com the defect image/ drop us an image via instagram. Team Morale will revert to you as soon as the product is approved for exchange. All approval is case by case basis depending on the resellable condition of the product. 

Return & Exchange Instructions:

1. Head over to any nearest singpost station
2. Purchase of a polymailer is required to seal the parcel at the counter. There are 2 types of polymailer:

• Non-trackable polymailer ($2)
• Trackable polymailer ($3.2)

Fill up the sender and recipient address & we will proceed with the return/ exchange after approval. An email will be sent to you for any status update.